Automotive Service Receptionist

Huffines Auto Dealerships • McKinney, TX

3d • Onsite

About The Position

The Service Department Receptionist answers incoming telephone calls and greets guests in a friendly, interested, and helpful manner. He or she sets the tone for our company by being an outstanding listener and information source and knows all points-of-contact for the facility to promptly assist customers. In addition, he or she performs administrative duties and operates the telephone switchboard for call routing.

Requirements

• Customer service advocate is the key to success in this role

Responsibilities

• Greets all customers to create a great guest experience
• Directs customers to the appropriate department or point-of-contact
• Manages inbound phone inquiries and routes calls accordingly
• Coordinates questions and issues with the appropriate department personnel
• Provides administrative assistance as needed
• Will be trained and expanded to include loaner car coordinator

Benefits

• Competitive pay structure
• Work-life balanced culture
• Optional benefits including medical, vision, dental, and Health Savings Account (HSA)
• 401(k) retirement
• Company-paid life insurance
• Employee discounts
• Paid time off (PTO)
• Paid holidays
• Chaplain Services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed