Automotive Service Porter
About The Position
Krause Auto Group is seeking dependable, customer-focused, and energetic Automotive Service Porters to join their growing service team. This role is essential to creating an outstanding customer experience by assisting guests throughout their service visit, transporting customers safely, and supporting daily service department operations. Krause Auto Group has built its reputation on customer satisfaction, employee development, and long-term career growth, believing that employees are more than just a number and investing in their people. With a portfolio of premier automotive brands, Krause Auto Group offers stability, opportunity, and a team-oriented culture.
Requirements
- High school diploma or equivalent preferred.
- Valid driver's license with a clean driving record.
- Ability to drive both automatic and manual transmission vehicles.
- Reliable transportation to and from work.
- Must be able to work Mondays and Saturdays.
- Ability to work outdoors in various weather conditions, including heat, rain, and cold.
- Ability to stand, walk, bend, lift, and drive for extended periods.
Nice To Haves
- Previous automotive dealership experience is a plus, but not required.
Responsibilities
- Greet customers promptly and professionally upon arrival.
- Provide a welcoming and positive first impression of the dealership.
- Safely shuttle customers to and from their homes, workplaces, or designated locations.
- Assist customers with entering and exiting vehicles when needed.
- Ensure every customer interaction reflects the dealership's commitment to exceptional service.
- Install protective seat covers and floor mats before service work begins.
- Assist Service Advisors with answering phones and scheduling appointments.
- Verify vehicle recall status when appropriate.
- Move vehicles efficiently between service lanes, technicians, parking areas, and customer delivery locations.
- Run completed vehicles through the car wash and prepare them for customer delivery.
- Assist with maintaining smooth workflow throughout the service department.
- Maintain clean and organized service drive and customer areas.
- Empty trash receptacles and remove debris from work areas.
- Sweep and maintain service department cleanliness standards.
- Monitor dealership grounds and parking areas for safety and appearance.
- Assist with additional dealership support duties as assigned.
Benefits
- Medical, Dental & Vision Insurance
- Ancillary Benefits Available through Colonial
- 401(k) with Company Match
- Paid Vacation & PTO
- Full-Time and Part-Time Opportunities Available
- Flexible Scheduling (2–5 Days Per Week)
- Employee Discounts on Vehicles, Parts & Service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
