Automotive Service Manager - Austin's Automotive Specialists - Leander, TX

GreatWater 360 Auto Care • Leander, TX

21h • Onsite

About The Position

We’re looking for an experienced Automotive Service Manager / Shop Manager to lead the daily operations of a professional automotive repair facility. At GreatWater, we combine the personal culture of a neighborhood shop with the tools, systems, and support of a growing automotive network. Our Operating Partners lead their teams, maintain our standards, and ensure customers receive honest, high-quality service. If you're a leader who enjoys building teams, driving performance, and delivering excellent customer service, we’d love to meet you.

Requirements

• 2+ years automotive shop management experience
• 1+ year sales experience or strong service sales ability
• Strong leadership and team development skills
• Experience managing technicians and service advisors
• Ability to manage workflow, productivity, and shop performance
• Comfortable reviewing financial reports and shop KPIs
• Strong communication and problem-solving skills
• High school diploma or GED required
• Valid driver’s license with acceptable driving record

Responsibilities

• Lead, coach, and develop the shop team
• Manage daily shop operations and workflow
• Maintain company standards, systems, and values
• Sell repair and maintenance services using transparent communication
• Monitor technician productivity and shop efficiency
• Conduct hiring, onboarding, and training of team members
• Perform employee coaching and performance reviews
• Manage inventory, vendor relationships, and warranty administration
• Monitor financial performance and shop profitability
• Handle customer concerns and service recovery
• Ensure shop safety and operational standards

Benefits

• Paid training and skill development
• Modern tools and equipment
• Supportive team environment
• Career advancement opportunities
• Stable workflow and professional shop environment
• Front Loaded PTO
• 6 paid holidays
• Paid Parental Leave (1 week)
• Teammate discounts on services
• Health, Dental & Vision Insurance
• HSA Match up to $15 per paycheck
• Company paid Life Insurance & AD&D ($25,000)
• Employee Assistance Program (24/7, free)
• Voluntary Benefits: STD, LTD, Accident, Critical Illness, Life
• Training & Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED