Automotive Service Manager
Baker South Haven•South Haven, MI
•Onsite
About The Position
Baker Chevrolet GMC South Haven is seeking a qualified Service Manager for their Chevrolet/GMC store in South Haven, MI. This is a full-time, salaried position with a performance bonus. The ideal candidate will have a proven track record of maximizing technician proficiency and customer satisfaction while driving additional gross profit. This role requires a candidate who can train others, recruit, staff, and motivate the department team.
Requirements
- 5 years of experience in the retail automotive service business.
- Minimum 2 years of experience as a Service Manager.
- A current valid driver’s license is required.
- High School Diploma or equivalent.
Nice To Haves
- Experience with General Motors and CDK dealer management system are a plus.
- College degree is preferred.
Responsibilities
- Creates a world class customer experience by developing a top-tier Advisor team.
- Maximizes Technician proficiency by ensuring work flows smoothly through the shop.
- Hires, trains and manages department team members.
- Maintains service pricing and computer system parameters.
- Understands and ensures compliance with the manufacturer warranty and policy & procedures.
- Controls areas of waste; keeps receivables, unapplied time and policy expense within guides.
- Oversees shop maintenance and upkeep.
- Ensures the department and personnel remain compliant with company, factory and government policy and regulations.
Benefits
- Health, dental, life and vision insurance
- 401(k)
- Paid Time-Off
- Continued professional development
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
