Automotive Service Manager - Hagen's Automotive - Melrose Park, IL

GreatWater 360 Auto Care • Melrose Park, IL

8d • $63,000 - $77,000 • Hybrid

About The Position

GreatWater 360 Auto Care is looking for a Bench Automotive Service Manager with a strong work ethic, a great attitude, and a passion for leadership. This is a bench role designed to support multiple shops in the district while preparing you to step into your own Service Manager role within a few months. We’re planning ahead for growth—and we want leaders trained, ready, and aligned with our values before they take the wheel of their own shop. If you’re an experienced automotive service manager who is a keeper of values, a maintainer of standards, and the leader people naturally follow, this opportunity was built for you.

Requirements

• Ability to travel and support multi shops within the district.
• High school diploma or GED required
• Valid driver’s license with satisfactory MVR
• 2+ years of automotive shop management experience
• 1+ year of service advisor experience or strong demonstrated sales ability
• Self-aware, servant leader with experience managing people, including: Interviewing, hiring, training, coaching, and performance management
• Conducting reviews, corrective actions, investigations, and terminations when needed
• Proven ability to motivate teams, problem-solve, and take initiative
• Comfortable interpreting financials, discounts, percentages, and performance metrics
• Experience managing a P&L and understanding how line-item decisions impact results

Responsibilities

• Support and lead operations across multiple shops within the district
• Step in where needed to uphold service, safety, and performance standards
• Build trust-driven customer relationships
• Coach, train, and develop service advisors and shop teams
• Manage shop performance with a strong understanding of P&L and KPIs
• Lead by example—professionalism, accountability, and culture matter here
• Prepare to transition into your own shop as a Service Manager

Benefits

• Medical (2 plan options)
• Dental & Vision
• Short & Long-Term Disability
• $25,000 Basic Life & AD&D – 100% Employer Paid
• 401(k) with Match after 90 days
• 1 Week Paid Paternal Leave
• 80 Hours of Front-Loaded PTO / Year
• 6 Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED