Automotive Service Manager - New Store Opening
Express Oil Change & Tire Engineers•Bainbridge, GA
•Onsite
About The Position
Express Oil Change & Tire Engineers is seeking an Automotive Service Manager for a new store opening. This role reports to the Store Manager and is responsible for setting high standards of excellence and embodying core values to support operations in the service department. The Service Manager will create a motivated team environment, work closely with the Service Team to improve performance through hands-on presence, and efficiently develop and coach team members while executing store processes and procedures.
Requirements
- Minimum of 2 years’ experience in a Service Manager role
- Proven track record of exceeding business objectives
- Ability to work efficiently both individually and as part of a team
- Solid knowledge of basic OSHA laws and MSDS Compliance
Nice To Haves
- Outstanding leadership and store management skills
- Ability to work in a fast-paced work environment
- Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
- Excellent verbal and written communication
- Ability to develop professional relationships with customers and team members
Responsibilities
- Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
- Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
- Coaching service department teammates on all operational issues of working the process within the ISI systems and service standards
- Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
- Evaluating performance and productivity of all service department personnel
- Managing parts inventory and outside purchases, ensuring it complies with parts and Tire Purchase Program as well as updating and restocking all in-house parts when needed
- Ensuring store safety, including the use of and maintenance of safety equipment
- Ensuring equipment/hardware layout and positioning within the service department
- Supervising shop area, equipment and teammates for compliance with company safety procedure
- Coaching personnel on enforcing wheel torqueing process
- Ensures that proper inspections are being conducted
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
