Automotive Service Manager | Up to $110k & Weekends Off | Simpsonville
Christian Brothers Automotive•Simpsonville, SC
•$0 - $110,000•Onsite
About The Position
As a Service Manager with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers. Our Service Managers have the responsibility of taking our customer through the entire repair process, keeping them informed on the status of their vehicle and ensuring their satisfaction before they leave our facility.
Requirements
- 5 years work experience in Automotive Customer Service & Service Sales
- Supervisory or Management experience in the Automotive Industry
- Proficiency in Windows based computer software and automotive store applications
- ASE Service Consultant certification or equivalent experience
- Current driver’s licenses
- Driving record acceptable to our current insurance carrier
Nice To Haves
- Experience in TekMetric software application preferred, but not required
- Graduation from an industry recognized service training program preferred by not required
Responsibilities
- Follow and enforce all company policies and procedures as outlined in the current Employee Handbook
- Ensure quality of work, attitude and performance meets or exceeds customer satisfaction goals
- Direct the smooth, orderly and organized operation of the store
- Maintain a personal positive attitude and positive communications at all times
- Develop customer estimates and work orders.
- Ensure selection of quality parts
- Ensure target margins are achieved
- Open and close stores on a daily basis
- Perform daily, weekly, and monthly reconciliations, audits and report analysis. Report results to Owners
- Ensure all equipment is fully operational and in good working order.
- Ensure technicians have the resources needed to do their job
- Serve as the primary communications interface to the customers, before, during and after service
- Greet every customer that enters our facility with enthusiasm and a smile, showing hospitality and the highest level of respect
- Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand
- Possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity
- Act in a professional manner suitable as to represent a quality organization with which you are employed, always and in every instance projecting the characteristics of honesty and integrity
- Other duties may be assigned
Benefits
- Up To $110K Annually
- Closed Every Weekend To Spend Time With Family & Friends
- Paid Vacation & Paid Holidays
- Healthcare Benefits Available
- Matching Retirement Plans
- Employee Appreciation Events
- On-Going Training & Career Advancement
- Locally Owned and Operated
- Chaplain Care Support Available
- Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
- Continuous Training Available Through The CBA Flywheel Learning System
- Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
