Automotive Service Manager

Phil Long Subaru of Glenwood Springs•Glenwood Springs, CO

13h•Onsite

About The Position

Join Phil Long Subaru of Glenwood Springs as a Full-Time Automotive Service Manager, a role that promises an exhilarating career at the heart of the automotive industry. Located in the scenic Glenwood Springs, CO, this onsite position offers you the opportunity to lead a high-performance team dedicated to customer satisfaction. With a competitive pay structure ranging from $130,000 to $180,000 (commission), your hard work and leadership will be rewarded substantially. You'll find an engaging, energetic culture that fosters problem-solving and empathetic customer-centricity. If you’re driven by excellence and integrity, this is the perfect environment to thrive. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and Employee Discounts. Take the next step in your career and make a significant impact while driving the success of our service department!

Requirements

Proficiency in recruiting, training, and managing Service Technicians and Service Advisors.
Effective communication of job expectations, coupled with ongoing coaching and support for your team.
Implement production and quality standards, drive customer service excellence, and identify improvement opportunities.
Meeting financial objectives and developing impactful sales programs while monitoring results.
A minimum of three years of service management experience is required.
Capability to accomplish HR objectives, enforce policies, and ensure a culture of accountability.
Strong leadership and a commitment to operational excellence.

Responsibilities

Steering the Service Department toward success.
Managing costs effectively while cultivating a loyal customer base through exceptional service.
Promote positive employee relations and set strategic sales and profit objectives that align with department goals.
Maintaining detailed service records and promptly addressing customer concerns will be essential to ensuring operations meet top-tier standards.
Actively pursue achieving and sustaining the highest Customer Satisfaction Index (CSI) rating, embodying the company's values of excellence and integrity in every interaction.