Automotive Service Lane Coordinator

Jaguar Land Rover North Haven•North Haven, CT
•Onsite

About The Position

Jaguar Land Rover, North Haven Executive Auto Group has proudly served our community for over 50 years and offers long-term career stability. Many of our managers and team members have been with the company for more than 20 years. We are seeking an energetic, friendly and dependable Service Lane Coordinator to create a premium gust experience.

Requirements

  • Friendly, professional, and outgoing personality
  • Excellent customer service and communication skills
  • Reliable and punctual
  • Comfortable working in a fast-paced environment
  • Ability to multitask and stay organized
  • Valid driver's license

Nice To Haves

  • Previous automotive or customer service experience is a plus, but not required

Responsibilities

  • Greet customers warmly as they arrive in the service drive
  • Take clear pictures of customer vehicles during the drive-through process
  • Clean, fuel, and prepare loaner vehicles for customers
  • Provide backup support for the Service Receptionist
  • Answer incoming phone calls and direct customers to the appropriate department
  • Help keep the service lane organized, clean, and running smoothly
  • Provide a positive and professional customer experience from the moment customers arrive

Benefits

  • Competitive pay
  • Monday Through Friday Schedule 7:30a-5:30p
  • Paid Holidays, Sick Time and Vacation
  • Health, dental, and vision insurance
  • Paid Life Insurance
  • 401(k) with company match
  • Employee discounts
  • Paid training and ongoing professional development
  • Excellent work environment with a supportive team culture
  • Long-term career growth opportunities
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