Automotive Service Greeter/Porter
About The Position
Fred Anderson Automotive Group is seeking an energetic, outgoing team member to provide quality, professional service to customers bringing vehicles in for scheduled maintenance and repairs at Toyota of Asheville. The role involves building rapport with guests, communicating throughout the service process, and helping customers maintain their vehicles according to manufacturer standards. The posting also describes presenting needed repairs and maintenance and learning to complete sales-process steps in accordance with company standards. Fred Anderson Automotive Group is a family-owned and operated business founded in 1955, with more than 65 years of history and dealerships representing multiple world-class automotive manufacturers. The company describes its culture as caring, welcoming, and respectful, and emphasizes career growth, stability, training, and automotive technology.
Requirements
- Friendly and outgoing personality.
- Strong communication and organizational skills.
- Ability to build rapport and follow up with guests throughout the service process.
- Prior sales, customer service, or hospitality experience.
- Valid driver’s license with an acceptable motor vehicle record.
- High school diploma or equivalent.
Responsibilities
- Build rapport with customers and follow up with them throughout the service process.
- Assist customers in maintaining vehicles according to manufacturer standards.
- Present needed repairs and maintenance in a high-quality, professional, and knowledgeable manner.
- Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards.
- Provide a high level of customer service to guests.
Benefits
- Career growth and advancement opportunities.
- Leadership development, innovative training, and learning systems.
- Competitive compensation plans.
- 401(k) retirement plan with company match.
- Comprehensive health benefits, including telehealth and behavioral health services.
- Paid employee referral, recognition, and bonus programs.
- Paid time off, bereavement, and vacation benefits.
- Maternity and paternity leave.
- Employee discounts on parts, service, vehicle purchases, and local entertainment.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
