Automotive Service Consultant CDJR

Davis MooreWichita, KS
Onsite

About The Position

Davis-Moore is seeking a SERVICE CONSULTANT at our CDJR store in east Wichita, KS. Greets customers, actively listens to the description of their vehicle concerns or problems, determines type of service or repairs needed and prepares repair order. If other issues or repairs are found to be necessary or safety concerns need to be pointed out to the customer not originally listed in the repair order, the service consultant/advisor estimates the cost and obtains permission from the customer for all repair work to be performed and communicates with customer about other available services and time promised to adequately complete the work being performed.

Requirements

  • Uphold strict moral and ethical standards
  • Show strong initiative and motivation towards your position and a willingness to succeed
  • Embrace change(s) as they occur and keep an open-mind
  • Promote safety in every aspect of the job and act responsibly
  • Seek to deliver and perform at the highest quality standards and exceed expectations
  • Be team orientated and willing to seek and share information with others
  • Communicate clearly and often in a direct, open and respectful manner
  • Ask questions and obtain advice if needed
  • Continually challenge yourself and others for self-improvement

Responsibilities

  • Greets customers
  • Actively listens to the description of their vehicle concerns or problems
  • Determines type of service or repairs needed
  • Prepares repair order
  • Estimates the cost of additional necessary repairs or safety concerns
  • Obtains customer permission for all repair work
  • Communicates with customer about other available services
  • Communicates the time promised to adequately complete the work being performed

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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