Automotive Service Center Manager

Meineke•Cincinnati, OH

3d•$52,000 - $105,000

About The Position

Meineke, a Nationally Branded Automotive Repair Center, is looking for the Most Important Part of Our Business, GREAT people to join our team! We believe that you can take us to the next level, and we can do the same for you! We have built a business that challenges the norm, rewards excellence, and provides a comfortable life for all of us. We are always innovating, making improvements, and setting the bar higher for ourselves and the Automotive Service Industry. Benefits Include: A Competitive Wage; Depending on Experience – $52,000 to $105,000 For Very Skilled Managers with Relevant Experience. Monthly Shop, Personal Productivity, and Team-Based Bonus Potential Paid Vacation, Holidays, and Time Off Locally Owned and Operated On-Going Training and Opportunities for Continued Career Growth Fast Paced and Friendly Team Environment Healthcare Benefits 401(k) Retirement Plans (Planned Availability in 2025) ASE Certificate and Tuition Reimbursement No Working Sundays Paid Uniforms Why our Shop? Center Opened 6 days, Closed Sundays – 5 Day Work Weeks Interact with Team-Oriented people every day. Up-to-date equipment and software. We use state-of-the-art software to run our shops efficiently and provide every customer with an Exceptional experience. Electronic Diagnostic and Inspection Tools. Leading-edge Tablet Based Digital Vehicle Inspections. Culture of continuous improvement and growth. Within the Greater Cincinnati and Northern KY area, we are currently seeking a Career Driven and Highly Productive Service Center Manager to become an integral part of our Team! You will use your excellent communication and Customer Relationship skills to deliver complete Customer Satisfaction throughout the Automotive Repair Process.

Requirements

Positive Attitude with a Strong Customer Service Mentality.
Retail sales and 3+ Years of Management experience.
Minimum of Associates Degree or equivalent.
Experience in the Automotive industry preferred, but not required.
Ability to read and interpret financial data and reports.
Must possess and maintain a valid Driver’s License.
Advanced knowledge and ability to work with Windows based (Microsoft Office Suite, Word, Excel) and Automotive computer equipment and software applications.
Ability to communicate clearly and professionally.
Ability to work a flexible retail schedule.
Mindset for Continuous Learning.
Professional Appearance with Strong Communication Skills.
Productivity Focused; Deadline and Detail-Oriented

Nice To Haves

Experience in the Automotive industry preferred, but not required.

Responsibilities

Manage a Team of Automotive Service Professionals to ensure a high level of Employee morale and Customer Satisfaction while maintaining profitability.
Develop Repair Estimates from Full, Accurate, and Honest Digital Vehicle Inspections.
Present the Solutions to properly repair the Customer’s vehicle in a way that is easy for them to understand.
Strive to sell our Services consistently and effectively without ever jeopardizing our honesty and integrity.
Ensure quality of work, attitude, and performance meets or exceeds Customer satisfaction goals.
Mentor employees on best practices for improving Sales and Customer Service techniques.
Oversee smooth, orderly, and organized day-to-day operations of the Service Center
Manage the daily flow of Service Center accounting, including Repair Orders, Invoices, and Customer Receipts.
Open and close Service Center daily.
Work as a Team to Troubleshoot Customer Concerns Quickly and Accurately.
Follow and Promote Meineke’s High Standards for Safety, Cleanliness, and Organization.
Complete Customer Satisfaction is everyone’s Responsibility!

Benefits

A Competitive Wage
Depending on Experience – $52,000 to $105,000 For Very Skilled Managers with Relevant Experience.
Monthly Shop, Personal Productivity, and Team-Based Bonus Potential
Paid Vacation, Holidays, and Time Off
Locally Owned and Operated
On-Going Training and Opportunities for Continued Career Growth
Fast Paced and Friendly Team Environment
Healthcare Benefits
401(k) Retirement Plans (Planned Availability in 2025)
ASE Certificate and Tuition Reimbursement
No Working Sundays
Paid Uniforms