Automotive Assistant Service Center Manager

Grease Monkey Chesterfield•Richmond, VA

1d•$18 - $22

About The Position

The Automotive Service Center Manager is responsible for performing all Center Manager function in the Manager’s absence and generally acting as “second-in-command” at the center. The Assistant Manager is responsible for the successful operation of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. We value our employees and have built a culture centered on their development and career growth. Investing in retaining the highest-caliber staff by providing a fun and friendly work environment along with excellent training, competitive compensation, and top-tier benefits. Our Grease Monkey® Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey® Technician Training & Certification Program. Grease Monkey® certified pit crews offer drivers an exceptional experience, delivered with speed and precision. Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey® is the nation’s largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey® International, LLC is the nation’s largest independent franchisor of automotive oil change centers serving more than 2 million customers each year. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.

Requirements

Six months of experience managing a retail automotive center or equivalent (required)
Basic literacy (ready, writing, math skills)
Verbal communication skills
Licensed to operate motor vehicles
Ability to properly use mechanical hand tools

Responsibilities

Welcome customers immediately in a professional manner.
requirements, Grease Monkey services and pricing during the Welcome, Wait/Show and Departure.
Hire new employees as needed
Evaluate employee performance on a regular basis
Resolve employee complaints
Administer employee discipline as required
Discharge employees as required
Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies)
Ensure proper execution of all activities in the service bays