Automotive Service Cashier

Group 1 Automotive, Inc.Oklahoma City, OK
$15Onsite

About The Position

The Service Cashier is a key customer-facing role responsible for finalizing service transactions and ensuring a smooth, positive checkout experience for our service customers. This position supports the service department by accurately processing payments, coordinating with service advisors, and maintaining a high level of customer satisfaction in line with Bob Howard Acura’s standards.

Requirements

  • Excellent verbal and written communication skills
  • Professional appearance and strong work ethic
  • Positive attitude with high energy
  • Exceptional customer service abilities
  • Self-motivated and proactive
  • Ability to thrive in a process-driven environment

Responsibilities

  • Always maintain confidentiality of company and customer information
  • Inspect service repair orders and parts invoices for accuracy and completeness
  • Reconcile repair orders and ensure proper documentation
  • Calculate charges for materials, labor, taxes, and warranty as applicable
  • Collect payments (cash, check, or authorized charge) and provide receipts/change
  • Document charge purchases per office policies
  • Complete accounting sections of repair orders as directed
  • Accumulate and submit all closed repair orders and invoices daily
  • Handle and account for daily cash transactions
  • Return customer keys upon payment and direct them to their vehicles
  • Answer service department calls, transfer appropriately, and take messages when needed

Benefits

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities
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