Automotive Service Cashier Quirk Subaru- Bangor

Quirk Auto Group Maine•Bangor, ME

12d•Onsite

About The Position

Quirk Auto Group, one of Maine’s largest automotive retailers is looking for qualified people to join our team at Quirk Subaru in Bangor. Our ability to perform at such a high level is directly related to the efforts of our talented team of professionals, and we’re looking for more great people to join our team. Quirk offers unlimited earning potential, with an extremely generous compensation program in addition to industry leading benefits.

Requirements

Ability to operate an automobile
Prolonged periods of standing, stooping and bending
High School Diploma or equivalent

Responsibilities

Greets all customers promptly and in a friendly, positive, and enthusiastic manner.
Provides timely, professional services.
Ensures invoice totals are accurate.
Answers customer calls promptly, courteously, and makes every effort to satisfy caller’s inquiry.
Coordinates with other employees to provide service to customers.
Identifies and supports opportunities for methods/process improvement.
Reconciles daily transactions to documents, cash, credit card vouchers and cash register tape/totals.
Provides customers with basic explanation of costs associated with service.
Follows Quirk policies on accepting and processing payments.
Maintains knowledge base of warranty and extended service contract deductibles and coverage.
Assists in tracking extended warranty claims as necessary.
Uses computer and other record keeping systems to manage information.
Collects money and gives appropriate change to customers.
Completes invoices with required customer information.
Verifies dollar amounts on invoice.
Generates pride and commitment in the service department, instilling customer confidence.
Has an approachable, positive, and enthusiastic style.
Fosters open communication through active listening.
Actively listens to customer concerns and takes action to respond to needs.
Shifts priorities as work demands.
Maintains courteous and professional relationships in all situations with customers and employees.