Automotive Service BDC Associate

Sheehy Toyota of Laurel • Laurel, MD

5d

About The Position

Sheehy Auto Stores — a 2024 & 2025 Top Workplace — is hiring Service BDC Associates to join our growing team!

Sheehy of Laurel is seeking motivated, customer-focused individuals who thrive in a fast-paced team environment and are eager to grow their careers.

Requirements

• Strong communication and customer service skills
• Organized, detail-oriented, and dependable
• Ability to multitask in a fast-paced setting
• Team player with a positive attitude
• Valid driver’s license required
• Must pass background checks, MVR, and drug screening

Nice To Haves

• Automotive experience a plus (not required)

Responsibilities

• Schedule and confirm service appointments (phone/email)
• Answer incoming calls professionally and courteously
• Provide excellent customer service
• Maintain and update customer information
• Follow up on internet leads and service requests
• Coordinate with the service department for timely appointments

Benefits

• Health, Dental & Vision Insurance
• PTO starting Day 1
• Paid Training
• 401(k) with Profit Sharing
• Career Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed