Automotive Service Advisor (Genesis South Edmonton)

Go Auto • Edmonton, AB

13d • Onsite

About The Position

Automotive Service Advisor (Genesis South Edmonton)
Join one of Edmonton's premier luxury automotive dealerships. Genesis South Edmonton is looking for an experienced Automotive Service Advisor who enjoys building relationships, delivering exceptional customer service, and helping customers protect their investment. If you enjoy working with people, understand dealership service operations, and know how to create an outstanding customer experience, we'd love to meet you. This is an opportunity to join one of Canada's fastest-growing automotive groups while representing one of the industry's newest luxury brands.

Requirements

• Previous Automotive Service Advisor experience in a dealership environment
• CDK experience strongly preferred
• Excellent communication skills
• Strong customer service mindset
• Ability to prioritize multiple customers
• Organized and detail-oriented
• Strong sales and relationship-building abilities
• Comfortable in a fast-paced dealership
• Valid driver's license

Responsibilities

• Welcome customers and provide exceptional service throughout their visit
• Listen carefully to customer concerns and accurately document repair requests
• Explain repairs and maintenance recommendations in an easy-to-understand way
• Prepare estimates and repair orders using CDK
• Coordinate with technicians to ensure efficient workflow
• Keep customers informed throughout the repair process
• Recommend maintenance based on manufacturer guidelines
• Build long-term customer relationships through outstanding service
• Help maintain strong CSI scores
• Support a positive, team-first culture

Benefits

• Training and development opportunities
• Employee Investment Program with guaranteed annual return
• Generous vacation time (3 weeks after 1 year, 4 weeks after 5 years, 5 weeks after 10 years)
• Comprehensive health and dental coverage
• Health spending account
• Opportunities for career advancement within a promote-from-within culture
• Positive and collaborative team environment
• Company involvement in charitable causes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed