Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Miami, FL
•$80,000•Onsite

About The Position

Atlantic Coast Enterprises (ACE) is hiring a full-time Automotive Service Advisor in Miami, Florida. The role is suited to someone passionate about the automotive industry and motivated to provide positive customer experiences while achieving sales goals. The Service Advisor is the main point of contact between customers and automotive technicians, guiding customers through selected services and explaining recommended work, including tires, brakes, and other services. The advisor explains benefits, costs, and product features clearly to help customers make informed decisions and build trust that encourages repeat business. Compensation includes a competitive base pay plus commission, with the opportunity to earn up to $80,000 per year. ACE describes its workplace as supportive and collaborative, with a culture emphasizing teamwork, mutual support, dedication, and fun.

Requirements

  • Be at least 18 years old.
  • Have previous sales and service advisor experience.
  • Have a valid driver's license.
  • Have strong communication and customer service skills.
  • Be able to connect with people, show patience and empathy, stay organized, prioritize tasks, and pay attention to detail.

Responsibilities

  • Provide excellent customer care while working toward sales goals.
  • Guide customers through the services they have selected.
  • Serve as the main point of contact between customers and automotive technicians.
  • Advise customers about tires, brakes, and other services recommended after a vehicle service review.
  • Clearly explain service benefits, costs, and product features to help customers make decisions.
  • Build customer connections and trust to encourage repeat business.

Benefits

  • Paid vacation after one year of employment
  • Comprehensive health care coverage
  • Dental insurance
  • Vision insurance
  • Basic life insurance
  • Short-term and long-term disability coverage
  • 401(k) savings and retirement program
  • Bereavement leave
  • Performance and longevity bonus platforms
  • Employee oil changes and discounts
  • Competitive base pay plus commission
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