Automotive Service Advisor | Commission-Based - South Puget Sound

Gee Automotive CompaniesTacoma, WA
$48,000 - $120,000

About The Position

Be the trusted connection between our customers and their vehicles. Gee Automotive Companies is seeking a motivated, customer‑focused Service Advisor to join our growing team. This is an excellent opportunity for someone who enjoys working with people and wants to build a rewarding, long‑term career in the automotive industry. As a Service Advisor, you’ll be the front line of our service department—welcoming customers, guiding them through their vehicle’s service and repair needs, and ensuring a smooth, professional, and positive experience at every stage. If you thrive in a fast‑paced environment and take pride in delivering outstanding customer service, this role offers the chance to make a meaningful impact every day. Why Choose Gee Automotive Companies? Competitive compensation and bonuses: Earn a competitive salary and bonuses for meeting and exceeding service sales targets Opportunities for advancement: Grow your career with our company, with opportunities to move into leadership roles or specialized positions Comprehensive training program: Stay up-to-date on the latest technologies and service techniques with our ongoing training and development opportunities State-of-the-art facilities: Work in modern, well-equipped facilities with the latest tools and technology Collaborative team environment: Join a supportive team of experienced technicians, advisors, and managers who work together to deliver exceptional customer service Customer-focused culture: Be part of a team that prioritizes customer satisfaction, building long-term relationships, and delivering personalized service experiences

Requirements

  • High School Diploma or equivalent
  • Prior automotive service or customer service experience is preferred but not required
  • Strong communication and interpersonal skills with the ability to interact with customers in a professional and friendly manner
  • Ability to work in a fast-paced environment while maintaining a focus on customer satisfaction
  • Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

Responsibilities

  • Greet customers and provide expert guidance on vehicle service needs
  • Advise customers on available services, repairs, and maintenance options, ensuring they are informed about their vehicle's condition
  • Accurately create and manage service orders, providing detailed information to the technician team
  • Work closely with the service department to ensure timely completion of services and repairs
  • Upsell service products, maintenance packages, and accessories to meet customer needs
  • Build and maintain strong relationships with customers, ensuring repeat business and high satisfaction
  • Maintain clear communication with customers about the status of their vehicle and any additional services required
  • Provide excellent customer service in a high-energy, team-oriented environment

Benefits

  • Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
  • Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
  • A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
  • 401(k) with Company Match
  • Generous Paid Time Off that begins accruing from Day 1
  • Exclusive employee pricing for you and your family on parts, service, and vehicles
  • Comprehensive Benefits Package including Health Insurance starting at under $100 per month
  • Dental, Vision, and Company-Paid Life Insurance
  • Employee Assistance Plan
  • 401(k) with Company Match
  • Generous Paid Time Off that starts accruing from Day 1
  • A wide array of voluntary benefits to suit your needs
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