Automotive Service Advisor - Crestview, FL!
About The Position
At Allen Turner Chevrolet in Crestview, FL, we believe great Service Advisors are built through the right combination of training, support, and opportunity. If you're a motivated, customer-focused professional who enjoys building relationships, solving problems, and delivering exceptional service, this is your opportunity to take your career to the next level. Whether you have experience as an Automotive Service Advisor or bring a strong background in customer service, sales, or another automotive role, you'll join a team that values hard work, integrity, and teamwork. We provide the training, tools, resources, and leadership support you need to succeed. When you join Allen Turner Automotive, you're not just accepting a job, you’re becoming part of a family-owned organization that promotes from within, recognizes performance, and invests in the long-term success of our employees.
Requirements
- Strong communication, organization, and interpersonal skills
- Ability to explain technical information in a clear and customer-friendly manner
- Excellent time management and multitasking abilities in a fast-paced environment
- Strong attention to detail and commitment to customer satisfaction
- Professional appearance and strong personal integrity
- Valid driver's license with a clean driving record
- Ability to work a flexible schedule, including Saturdays
- Must be able to successfully complete a pre-employment drug screen, background check, and motor vehicle record (MVR) screening
Nice To Haves
- Automotive service experience is preferred
- Candidates with strong customer service, sales, or hospitality backgrounds are encouraged to apply
- 1+ year of customer service or service advisor experience preferred (automotive experience is a plus, but not required)
Responsibilities
- Greeting customers promptly and professionally while building lasting relationships
- Listening to customer concerns and accurately documenting vehicle issues
- Recommending maintenance and repair services based on manufacturer guidelines and vehicle condition
- Preparing accurate repair orders and providing clear estimates for services
- Communicating repair recommendations, timelines, and costs to customers
- Coordinating with technicians to ensure repairs are completed efficiently and accurately
- Following up with customers throughout the repair process and after service to ensure satisfaction
- Maintaining accurate customer and vehicle records
- Working closely with the service team to achieve customer satisfaction and department goals
- Maintaining a professional appearance and positive attitude
- Performing other duties as assigned
Benefits
- Competitive commission and bonus pay plan with unlimited earning potential
- Comprehensive paid training and ongoing professional development
- A supportive leadership team invested in your success
- Opportunities for career advancement within a growing automotive group
- Medical, dental, and vision insurance
- Company-paid life insurance and short- and long-term disability coverage
- 401(k) with company match and profit sharing
- Paid Time Off (vacation and sick leave)
- Employee vehicle purchase program
- Employee appreciation events, service awards, holiday celebrations, food truck events, and more
- A positive, professional, team-oriented work environment at a locally trusted Chevrolet dealership
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
