Automotive Service Advisor | Heritage Toyota Harrisburg
MileOne Autogroup•Harrisburg, PA
•Onsite
About The Position
Our busy Service Department is expanding, and we’re looking for a motivated Service Advisor/Service Writer who is passionate about customer service, enjoys a fast-paced environment, and knows how to keep both customers and technicians moving in the right direction. If you’re ready to take your automotive career to the next level with a growing team, we’d love to meet you! Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.
Requirements
- 3+ years of dealership Service Advisor experience preferred
- Prior experience in automotive service writing, preferred
- Working knowledge of basic car functions, characteristics, and operations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematical skills
Responsibilities
- Provide customer service to include vehicle service care and manufacturer’s warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
Benefits
- Competitive compensation with unlimited earning potential
- Great opportunities for career advancement
- Positive, success-driven work environment
- Training and mentoring opportunities
- Health and financial benefits
- Employee Purchase Program
- MileOne Support Fund: by Employees, for Employees
- NextMile Scholarship Program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
