Automotive Service Advisor
Open Road Auto Group•Edison, NJ
•Onsite
About The Position
Automotive Service Advisor Join Our Team and Help Deliver an Exceptional Service Experience Are you a customer-focused professional with a passion for the automotive industry? We're seeking an Automotive Service Advisor to serve as the key connection between our customers and service department. In this role, you'll help ensure every customer receives outstanding service while contributing to the success of a busy, high-performing dealership.
Requirements
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Excellent organizational and problem-solving abilities
- Professional appearance and customer-first attitude
- Valid driver's license
Nice To Haves
- Previous automotive service advisor, customer service, or sales experience preferred
- Basic automotive knowledge preferred
- Proficiency with dealership management systems is a plus
Responsibilities
- Greet customers and assess vehicle service needs
- Schedule service appointments and maintain workflow efficiency
- Prepare accurate repair orders and service estimates
- Communicate recommended repairs and maintenance services
- Coordinate with technicians to ensure timely vehicle completion
- Keep customers informed throughout the repair process
- Review completed repairs and explain services performed
- Build lasting customer relationships through exceptional service
Benefits
- Competitive compensation with performance incentives
- Medical, dental, and vision benefits
- Paid time off and holidays
- Ongoing training and career development
- Employee vehicle purchase and service discounts
- Supportive team environment
- Opportunities for advancement within a growing dealership organization
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
