Automotive Service Advisor at Beechmont Volkswagen

Kenwood Dealer Group•Cincinnati, OH
•Onsite

About The Position

Automotive Service Advisor Full-Time | No Weekends | Career Growth + Competitive Pay Beechmont Volkswagen 8057 Beechmont Ave., Cincinnati, OH 45255 (Conveniently located at the Nagel intersection near Five Mile or just off I-275) Launch Your Career in Automotive Customer Service Ready for a fast-paced, people-first role with serious earning potential? Beechmont Volkswagen is hiring a Service Advisor�a key position that connects customers with expert vehicle care. This isn�t your average desk job. You�ll be part of a high-energy service team, helping customers both in person and over the phone, recommending services, managing repairs, and creating great experiences from start to finish. No experience? No problem! We provide full training for motivated, detail-oriented individuals with great communication skills.

Requirements

  • Great communication skills and a friendly, professional attitude
  • Ability to multitask and stay cool under pressure
  • Basic computer skills; we�ll train you on our systems
  • High school diploma or equivalent; college is a plus
  • Willingness to learn and grow
  • Solid work history and references
  • Must pass a background check
  • Must be 18 or older

Responsibilities

  • Greet customers and guide them through the service process
  • Clearly explain recommended services and repairs
  • Work with technicians to ensure smooth service workflow
  • Schedule appointments and answer service-related questions
  • Maintain accurate records in the CDK system (training provided)
  • Ensure every customer leaves confident and satisfied

Benefits

  • Medical, dental, and vision insurance
  • Paid time off & paid holidays
  • Paid life insurance
  • 401(k) retirement plan
  • Employee discounts on vehicles, services, and repairs
  • Employee retention bonus
  • On-the-job training and professional development
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