Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•North Myrtle Beach, SC

5d•$80,000•Onsite

About The Position

Atlantic Coast Enterprises in North Myrtle Beach, South Carolina, is hiring a full-time Automotive Service Advisor to provide positive customer experiences and help achieve sales goals. The Service Advisor is the primary point of contact between customers and auto technicians, guiding customers through selected services and explaining recommended maintenance, including tires, brakes, and other services. The role involves clearly explaining service benefits, costs, and product features, building customer trust, and encouraging repeat business. The position offers competitive base pay plus commission, with earnings of up to $80,000 per year. Atlantic Coast Enterprises is a full-service lubrication, fluid, and automotive maintenance center focused on fast, friendly, clean, and professional service. The company describes its work environment as supportive and collaborative, with an emphasis on teamwork and employee ideas.

Requirements

Must be 18 years old or older.
Previous sales and service advisor experience.
Valid driver's license.
Excellent communication and customer service skills.
Ability to connect with people, show patience and empathy, stay organized, prioritize tasks, and pay attention to detail.
Passion for cars.

Responsibilities

Guide customers through their selected vehicle services.
Serve as the main point of contact between customers and auto technicians.
Review recommended vehicle services with customers, including tires, brakes, and other maintenance.
Explain the benefits, costs, and features of products and services in an understandable way.
Build customer trust and relationships to encourage repeat business.
Provide excellent customer care while working toward sales goals.