Automotive Service Advisor - Keusch Auto - Portland, MI

GreatWater 360 Auto Care • Portland, MI

14d • $55,000 - $85,000 • Onsite

About The Position

At GreatWater 360 Auto Care, we believe in better—better service, better teamwork, and better careers. Keusch Auto is growing and looking for an experienced Automotive Service Advisor who loves helping customers, supporting technicians, and keeping the shop running smoothly in a positive, team-first environment.

Requirements

• 1–3 years of automotive service writing experience
• Strong communication & customer service skills
• Ability to manage workflow, multitask & stay organized
• Knowledge of automotive repair fundamentals
• Proficiency with Microsoft tools & shop management software
• A proactive, problem-solving mindset

Responsibilities

• Deliver an exceptional customer experience
• Write repair orders & present recommended services clearly
• Manage scheduling, workflow, and daily shop operations
• Source parts, maintain inventory & ensure accurate invoicing
• Support sales execution & store performance goals
• Communicate consistently with customers & technicians

Benefits

• Medical Insurance: BCN / BCBS plan options
• Dental & Vision – Guardian
• 401(k) with company match
• – 100% on first 3%
• – 50% on next 2%
• PTO front-loaded annually
• HSA employer match up to $15 per bi-weekly paycheck
• Company-paid Life & AD&D ($25,000)
• Employee Assistance Program (24/7 confidential support)
• Voluntary Benefits: STD, LTD, Life, Accident, Critical Illness
• Learn to Earn Program – structured path for advancement
• Training, Tuition & ASE Reimbursement
• Paid Parental Leave
• Teammate Discounts: 50% off labor + cost of part + 5%

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed