Automotive Service Advisor - Dykstra's Auto

GreatWater 360 Auto CareHudsonville, MI
just nowOnsite

About The Position

Automotive Service Advisor – Dykstra's Auto - Hudsonville 5180 37th Ave, Hudsonville, MI 49426 Hours: M-F: 7:30AM-5:30PM EST Dykstra's Auto, part of the GreatWater 360 Auto Care family, is growing — and we’re looking for a customer-focused Automotive Service Advisor who’s ready to build a long-term career in an exceptional shop environment. If you thrive on helping customers, keeping workflow organized, and supporting a high-performing team, we want to meet you. GreatWater 360 Auto Care is committed to developing our people, delivering high-quality service, and creating a workplace where teammates can build real careers. Competitive Pay & Growth Hourly + Monthly Bonus Program (based on store volume) 1–3 years of Service Advisor experience preferred If you're looking for a place where your customer service skills, automotive knowledge, and career ambition can thrive, apply today! We look forward to meeting you.

Requirements

  • Customer service
  • Communication
  • Problem solving
  • Accountability
  • Parts sourcing
  • Service writing
  • Inventory control
  • Sales execution
  • Workflow management
  • Automotive repair knowledge

Nice To Haves

  • 1–3 years of Service Advisor experience preferred

Responsibilities

  • Deliver a welcoming, professional customer experience
  • Write service recommendations & manage repair orders
  • Communicate clearly between customers and technicians
  • Source parts, manage inventory & maintain workflow
  • Follow up with customers and support sales execution
  • Use workflow software, invoicing tools & Microsoft applications

Benefits

  • Full Benefits on Day One
  • Medical, Dental & Vision (multiple plan options)
  • 401(k) with company match (eligible at 90 days)
  • PTO front-loaded annually
  • Bi-weekly direct deposit pay schedule
  • Company-paid Life & AD&D
  • Employee Assistance Program (EAP)
  • Voluntary benefits including Disability, Accident & Critical Illness
  • Paid Parental Leave
  • Learn to Earn Program – self-paced growth & skill development
  • Continuing education, tuition assistance & ASE reimbursement
  • Teammate discounts: 50% off service labor + cost of parts + 5%
  • Supportive, growth-oriented culture across all GreatWater shops
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