Automotive Service Advisor

Tuffy Tire & Auto 55002•Gallatin, TN

10d•$15

About The Position

We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors . If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.

Requirements

Maintain a positive, energetic attitude throughout the day
Basic knowledge of menu-based computer software
Strong organizational skills
Demonstrates the desire to improve and advance personally and professionally
Valid driver’s license with an acceptable driving record
Flexible schedule and able to work weekdays, weekends, evenings

Nice To Haves

Two years of experience in an auto repair facility is a plus

Responsibilities

Make Customer Satisfaction number one
Identify primary concerns and determine customer needs through open-ended questions
Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits
Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment

Benefits

Dental insurance
Employee discounts
Free uniforms
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Paid Holidays and Paid Time Off
Careers Advancement Opportunities - we are always looking to promote from within!
Reimbursement for any successfully completed ASE certifications
Flexible Scheduling with a rotating day off
Competitive Compensation with bonus incentives