Automotive Service Advisor - Group 1 Toyota Certified Capital Plaza

Group 1 Automotive, Inc. • Landover Hills, MD

1d • $60,000 - $100,000 • Onsite

About The Position

Group 1 Toyota Certified Capital Plaza is looking for a motivated and customer-focused Automotive Service Advisor to join our growing team. This role is ideal for individuals who thrive in a fast-paced environment, enjoy building customer relationships, and are passionate about delivering an exceptional service experience.

Requirements

• Automotive dealership Service Advisor experience is required.
• Must be available to work Saturday's
• Positive & Friendly Attitude
• Interpersonal Communication skills
• Strong desire to provide an exceptional client experience
• Ability to achieve targeted goals
• High School Diploma or equivalent
• Must have a Valid Driver’s License

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience
• Create transparent repair orders with accurate cost and time estimates
• Communicate with technicians and parts team to guarantee timely service completion
• Provide regular updates to customers on the status of their vehicle
• Maintain strong product knowledge to assist with service needs and warranty information

Benefits

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment with job training, provided equipment, and advancement opportunities
• Structured, paid training leading to manufacturer and Group 1 recognition
• Pinnacle Awards Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED