Automotive Service Advisor - Flow Volvo of Burlington

Flow Automotive CompaniesBurlington, NC
Onsite

About The Position

Flow Volvo of Burlington is seeking an experienced Service Advisor. We provide ongoing training and future career opportunities to those willing to contribute the effort and time. We prefer to promote from within our company and will help you reach your potential. We will train anyone new to the industry, including onsite and manufacturer instruction, and other training, as needed. We cover three brands: Audi, Volkswagen, and Porsche. Flow Automotive Companies is committed to being on the cutting edge of the transportation industry and needs like-minded individuals to join our team. Our growth has been driven by a strategy to attract and develop high achieving people of outstanding character who are committed to operational excellence and to providing extraordinary personal service. Flow operates 54 automotive franchises representing 26 manufacturers in 10 cities and employs over 2,200 people in North Carolina and Virginia.

Requirements

  • Recent automotive Service Advisor experience
  • Resilience, the ability to overcome objections
  • Professional, in appearance and demeanor.
  • Reliable transportation is a must.
  • Applicants must pass a pre-employment drug screening.

Nice To Haves

  • We will train anyone new to the industry, including onsite and manufacturer instruction, and other training, as needed.

Responsibilities

  • Customer service and sales skills (empathy, patience, listening, conflict resolution, etc)
  • Multitask, prioritize, and communicate with customers, management and other employees in a timely manner within a fast-paced environment

Benefits

  • Medical, dental, and life insurance (including dependent coverage)
  • Paid time off
  • Paid volunteer time
  • 401(k) Retirement Plan and Financial Wellness Program
  • Thrive@Flow Wellness Program with on-site nurse
  • Employee pricing for automotive service and vehicle purchases
  • Scholarship program for children of employees
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