Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Conway, SC

5d•$80,000•Onsite

About The Position

Atlantic Coast Enterprises in Conway, South Carolina, is hiring a full-time Automotive Service Advisor to deliver positive customer experiences and help achieve sales goals. The Service Advisor guides customers through selected services and serves as the main point of contact between customers and automotive technicians. After a vehicle service review, the advisor explains recommended services, including tires, brakes, and other maintenance, in clear terms, helping customers understand benefits, costs, and product features. Building customer connections and trust to encourage repeat business is an important part of the role. The position offers competitive base pay plus commission, with potential earnings of up to $80,000 per year. Atlantic Coast Enterprises is a full-service lubrication, fluid, and automotive maintenance center focused on fast, friendly, clean, and professional service. The company describes its culture as collaborative and team-oriented, and encourages employees to share ideas.

Requirements

Must be at least 18 years old.
Previous sales and service advisor experience.
Valid driver's license.
Strong customer service and sales skills.
Excellent communication and interpersonal skills.
Ability to connect with customers, show patience and empathy, stay organized, prioritize tasks, and pay attention to detail.
Passion for cars.

Responsibilities

Guide customers through the services they have selected.
Act as the main point of contact between customers and automotive technicians.
Review vehicle service recommendations with customers, including tires, brakes, and other services.
Explain the benefits, costs, and features of products and services in an understandable way.
Build customer connections and trust to support repeat business.
Provide excellent customer service while working toward sales goals.