Automotive Service Advisor - Infiniti

Modern Automotive Network•Greensboro, NC
•Onsite

About The Position

Modern INFINITI of Greensboro is looking for an experienced Service Advisor to join their growing team. This role involves working with 10-20 customers per day, offering a significant opportunity for individuals who are customer-focused, organized, and motivated to build strong relationships while maximizing their earning potential. The company is a family-owned and operated group since 1933 and emphasizes valuing its employees.

Requirements

  • Previous automotive Service Advisor experience preferred
  • Strong customer service and communication skills
  • Organized and able to manage multiple customers
  • Automotive knowledge and ability to explain repairs clearly
  • Positive, professional, and team-oriented attitude
  • Valid driver's license with an acceptable driving record

Responsibilities

  • Greet customers and write accurate repair orders
  • Recommend maintenance and repairs based on customer needs
  • Communicate vehicle concerns and repair recommendations clearly
  • Keep customers updated throughout the repair process
  • Coordinate with technicians and the service department
  • Build long-term customer relationships
  • Provide an exceptional customer experience from check-in through delivery

Benefits

  • $65K–$80K+ earning potential
  • FREE employee health insurance
  • Dental, vision, life & disability insurance
  • 401(k) with company match
  • Paid vacation & holidays
  • Employee vehicle purchase discounts
  • Manufacturer training and certification opportunities
  • Career advancement opportunities
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