Automotive Service Advisor / Writer | $100k-$200k Potential
About The Position
Automotive Service Advisor / Service Sales Specialist Location: Newton, MA & Watertown, MA Compensation: $100,000-$200,000 total earning potential for top-level performers. AutoShop Recruiting is partnering with Pleasant Car Care in the Greater Boston market to identify high-potential automotive service and tire-industry professionals who are ready to step into a true Automotive Service Advisor career path. This opportunity is especially strong for someone currently working in a customer-facing tire/service environment who understands pace, customer urgency, vehicle service, sales process, and the discipline it takes to win on the front line. If you have built a strong foundation in tires, service coordination, customer communication, and fast-paced automotive retail, this is a chance to step into a full-service repair environment with significantly higher upside. Pleasant Car Care is looking for someone who wants more than a counter job. The best Service Advisors in this environment can build trust, control the customer experience, present needed work with integrity, and turn customer-service discipline into a serious six-figure automotive career.
Requirements
- 2-5 years of automotive service, tire sales, service coordination, assistant manager, crew chief, or customer-facing automotive retail experience preferred
- Strong customer communication and sales instincts
- Comfortable in a fast-paced service environment with high expectations
- Competitive, coachable, and motivated by growth and income potential
- Ability to build trust, overcome objections, and keep customers informed
- Organized enough to manage multiple repair orders, estimates, calls, and follow-ups
- Professional, team-first, and willing to learn a higher-level repair-shop operating model
- Valid driver's license
Nice To Haves
- Tire Sales Associate, Assistant Manager, Service Coordinator, Crew Chief, or Service Assistant ready for a bigger career path
- Automotive Service Advisor / Service Writer
- Tire and wheel sales or service management
- High-volume customer service or automotive retail leadership
- Fast-paced sales roles where urgency, trust, and follow-up matter
Responsibilities
- Greet customers, build trust quickly, and create a professional first impression
- Listen to customer concerns and translate them into clear repair orders
- Review inspections, estimates, maintenance needs, tires, brakes, alignments, and repair recommendations
- Present service recommendations with confidence, urgency, and integrity
- Communicate clearly with customers throughout the repair process
- Coordinate workflow with technicians, managers, and other advisors
- Follow up with customers, drive approvals, and help the shop operate at a high level
- Deliver a premium service experience that keeps customers coming back
Benefits
- Six-figure earning potential, with top performers capable of reaching $100,000-$200,000
- Step up from tire/service retail into full-service automotive repair sales
- Greater Boston market opportunity with a high-level independent repair client
- Strong customer-service and sales skillset can translate directly into advisor income
- Clear path for someone who has outgrown a tire-counter or entry-level service role
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
