Automotive Service Advisor / Writer | Weekends Off | N. Scottsdale

Christian Brothers Automotive•Scottsdale, AZ

1d•Onsite

About The Position

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests. Service Advisors have the responsibility of taking our guests through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Requirements

Outstanding customer service skills
Desire to contribute a high performing, positive work environment
Current driver’s licenses
Driving record acceptable to our current insurance carrier
Proficiency in Windows based computer software and automotive store applications
Willingness to accept coaching, and a passion for delivering exceptional guest experiences.

Nice To Haves

Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role prefered, but not required.

Responsibilities

Greet every guest that enters our facility with hospitality and respect
Present the best solution to properly repair our guests’s vehicle in a way that is easy for them to understand
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and the guests
Directs, coordinates, and participates in performing guest service activities
Shuttle guests as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed.
Other duties as assigned.

Benefits

Up To $90K for Highly Qualified Candidates
Closed Every Weekend To Spend Time With Family & Friends
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Paid Vacation & Paid Holidays
Healthcare Benefits Available
Matching Retirement Plans
Team Performance Bonuses
On-Going Training & Career Advancement
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Weekly Team Lunches