Automotive Service Advisor / Writer | Weekends Off | Fishers
About The Position
As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle. Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
Requirements
- Current driver’s licenses
- Driving record acceptable to our current insurance carrier
- Proficiency in Windows based computer software and automotive store applications
- Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role
Responsibilities
- Greet every guest that enters our facility with hospitality and respect
- Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand
- Manage the store’s workflow in an effective and efficient manner
- Consistently and effectively sell our services without jeopardizing honesty and integrity
- Maintain a positive attitude and team atmosphere at all times
- Communicate on the phone in a clear, professional manner
- Build long-term relationships between the store, yourself and our guests
- Directs, coordinates, and participates in performing customer service activities
- Shuttle guest as needed in CBA branded vehicle
- Ensure that all repairs are performed to proper specifications.
- Work together as a team and assist other employees as needed
- Other duties as assigned
Benefits
- Compensation package includes salary plus bonus
- Paid Vacation & Paid Holidays
- Earn More With Team Performance Bonuses
- Healthcare Benefits Available
- Matching Retirement Plans
- Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
- Continuous Training Available Through The CBA Flywheel Learning System
- Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
- Employee Appreciation Events
- On-Going Training & Career Advancement
- Chaplain Care Support Available
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
