Automotive Senior Technician

Bridgestone Americas•Bonsack, VA

About The Position

The Senior Technician position at Bridgestone Retail Operations (BSRO) requires technical expertise to diagnose drivability and electrical systems, along with leadership and mentoring skills to guide a team towards increased customer care and satisfaction. BSRO, a part of Bridgestone Americas, operates over 2,200 company-owned stores across North America, including Firestone Complete Auto Care, Tires Plus, and Wheel Works. The company's mission is to 'Serve Society with Superior Quality' and it values diversity, inclusion, and supporting its teammates. Technicians are compensated through a performance-based flat-rate pay system, which rewards efficiency and expertise. Bridgestone is committed to fair and lawful compensation practices, ensuring all employees receive pay that meets or exceeds applicable minimum wage requirements. The company also focuses on fostering co-creation opportunities and empowering employees to contribute to making mobility safer, more efficient, and more sustainable for future generations, guided by its global corporate social responsibility (CSR) commitment, 'Our Way to Serve'.

Requirements

Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
Demonstrated skill in brakes and hydraulics systems and/or steering & suspension and alignments
Skilled in general automotive maintenance & tire repair
Current federal, state and local certification/license where applicable
Ability to communicate technical information to non-technical people
Reading, writing and math skills

Nice To Haves

3 years of automotive repair experience, demonstrated skills via third party assessments/certifications, or completion of Vocational-Technical School Program
A.S.E. certification in at least one of A1-A8 (L1 certification acceptable)

Responsibilities

Diagnose and repair to specifications - brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems
Adequately explain technical diagnoses and needed repairs to non-mechanical individuals
Stay current with rapidly changing automotive technology through continuous paid formal training
Assist and train technicians/mechanics in performing technical activities
Obtain or maintain A.S.E. certifications in at least three of A1 – A8 within first two years of employment (Tests and registrations fees are paid for by company pass or fail. Technicians receive bonus for each test passed)