Sales Advisor LHM CO Jeep

Asbury Automotive•Aurora, CO

1d•$55,000 - $140,000•Onsite

About The Position

The Automotive Salesperson is expected to understand and adhere to the group sales process to promote sales and customer service satisfaction. They should seek ways to continuously exceed employee, customer, and market expectations through business operations and efficiencies, and be a teacher to support the efforts of other employees to be successful. This role reports to the General Sales Manager. The primary goal is to maximize production, customer service, and profitability by adhering to the dealership's new vehicle sales process to achieve or exceed group standards. This includes building and maintaining a customer-centered sales and service experience, maintaining thorough knowledge of automotive products, recommending and locating inventory based on customer needs, prospecting daily, maintaining a prospective development plan, and following up with customers regularly. The salesperson must also monitor and strive to meet sales goals, complete all required training, and maintain confidentiality. They must also maintain the ability to handle job stress and interact effectively with others, and complete any other job duties as requested by management. The role also emphasizes operating with integrity, demanding high ethical standards, maintaining composure, setting a positive example, and assisting in resolving customer complaints professionally. The work is performed in a dealership setting and requires the ability to sit, stand, bend, reach, talk, hear, use hands and fingers, and move about facilities. Required vision includes close, distance, and peripheral vision, with the ability to adjust focus. The employee will be exposed to weather conditions, and is required to lift up to 10lbs, operate equipment, and move vehicles safely. Regular attendance, timeliness, and working various hours, frequently 40+ hours per week, are also required.

Requirements

High school diploma or the equivalent.
1+ years of sales experience.
Maintain valid driver’s license and MVR record within company policy requirements.
Applicable state license(s) to sell automotive products.
Basic ability to read and write.
Ability to effectively convey information to others.
Apply active listening by taking the time to understand the points being made by employees and customers, being aware of others’ reactions, and understanding why they react as they do.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
The ability to handle complaints, settle disputes, resolve grievances and conflicts, or otherwise negotiating with others.
Using computers and computer systems.
Knowledge of Microsoft Office products is required.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of principles and processes for providing customer and personal services.
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Ability to adapt to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events.
Concentrate on a task over a period of time without being distracted.
Analyzing information and evaluating results to choose the best solution and solve problems.
Maintains confidentiality, remains open to others’ ideas, and exhibits willingness to try new things.
Ethical leadership and followership behaviors that promote Larry H. Miller standards and result in a cohesive and effective team.
Understanding of and adherence to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies, or business partners.
Providing excellent customer service through the defined Larry H. Miller processes which promote efficiencies, fairness, and cost-effectiveness.
Representing the Larry H. Miller Dealerships by conducting yourself in a professional and courteous manner that demonstrates integrity and avoids actual or perceived conflicts of interest while complying with company standards and business ethics.
Clearly identifying and professionally expressing issues in positive or negative situations.
Prioritizing and planning work activities and using time effectively.
Demonstrating accuracy and thoroughness and monitoring your work to ensure quality.
Consistent, punctual attendance at work; following instructions; responding to management direction and soliciting feedback to improve performance.
The ability to integrate methods of time management to provide a consistent and effective workflow that is cohesive for the department and team.
Observing safety and security procedures and using equipment and materials properly.

Nice To Haves

Knowledge of Larry H. Miller Dealerships’ current company management systems desirable.

Responsibilities

Maximize Production, Customer Service, and Profitability.
Adhere to Larry H. Miller Dealerships’ new vehicle sales process to achieve or exceed group standards such as sales production, gross profit, and applicable benchmarks which result in profitability and customer service satisfaction.
Build and maintain a remarkable customer-centered sales and service experience.
Maintain thorough knowledge of current automotive products, features, benefits, specifications, prices, options, models, and equipment to effectively communicate with customers and exceed customer satisfaction benchmarks.
Recommend, select, and help locate or obtain inventory based on customer needs and desires.
Prospect on a day-to-day basis by phone, mail, email, and person to person.
Maintain a prospective development plan.
Follow up with customers regularly to ensure ongoing sales and service relationships are maintained.
Monitor, track and strive to meet sales goals each month.
Complete and maintain all Larry H. Miller Dealerships and factory required training.
Maintain employee, customer, and vendor confidence and protect operations by utilizing discretion when handling sensitive and confidential information.
Maintain ability to handle job stress and effective interaction with others in the workplace.
Complete all other job duties as requested by management.
Operate with Integrity.
Demand the highest ethical standards from self and others.
Maintain composure within the workplace as well as outside the workplace when interacting or representing the Larry H. Miller Dealerships.
Set an example of a positive attitude and professionalism, including a neat, orderly, and safe work environment.
Assist in resolving customer complaints in a timely and professional manner while working closely with management.

Benefits

Semi-Monthly Pay
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team members eligible)
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities