Sales Representative

Lithia & Driveway • Ferndale, MI

21h • Onsite

About The Position

Suburban Ford of Ferndale is hiring immediately for a motivated, customer-focused Automotive Sales Representative to join our team. This is a great opportunity for someone who enjoys building relationships, helping customers through an important purchase, and working on a fast-paced sales floor with real career growth potential. Automotive sales experience is preferred, but not required. We are also interested in candidates with strong experience in sales, customer service, hospitality, retail, or other client-facing environments. If you are outgoing, goal-oriented, professional, and ready to build a career in automotive sales, we would like to connect with you. At Suburban Ford of Ferndale, you will have the opportunity to represent a trusted Ford dealership, work with new and pre-owned vehicles, and build meaningful relationships with customers throughout the sales process. We are looking for someone who wants more than just another job. This role is a strong fit for someone who is ready to learn, stay engaged, follow through, and grow in a high-opportunity dealership environment. You do not need to have every answer on day one. What matters most is your ability to connect with customers, communicate clearly, stay organized, and bring consistent effort to a fast-paced sales floor.

Requirements

• Previous automotive sales, car sales, or vehicle sales experience preferred, but not required
• Sales, customer service, retail, hospitality, or client-facing experience encouraged
• Strong communication and relationship-building skills
• Professional, positive, and motivated attitude
• Ability to work successfully in a fast-paced, team-oriented dealership environment
• Strong follow-up skills and attention to detail
• Confidence working with customers in person, by phone, and online
• Willingness to learn dealership processes, Ford products, and automotive sales best practices
• Valid driver’s license and acceptable driving record required

Nice To Haves

• Competitive, but still team-focused
• Comfortable talking with new people
• Motivated by goals, opportunity, and personal growth
• Able to stay organized and follow through with customers
• Professional, coachable, and willing to learn
• Interested in building a long-term career in automotive sales

Responsibilities

• Greet and assist customers throughout the vehicle shopping and purchase process
• Build strong relationships by listening to customer needs and helping them find the right vehicle
• Present new and used vehicle options, features, benefits, and financing information in a clear and professional way
• Follow up with customers by phone, email, text, and CRM tools to provide a high level of service
• Work closely with sales managers, finance, and service teams to deliver a smooth customer experience
• Maintain strong product knowledge of Ford vehicles, dealership inventory, and current sales opportunities
• Support dealership goals while creating a positive, professional, and customer-focused experience
• Stay organized with customer information, appointments, lead follow-up, and daily sales activity
• Bring energy, professionalism, and follow-through to a fast-paced sales floor

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed