Automotive Sales Manager

LaFontaine Ford Grand Rapids • Grand Rapids, MI

3d

About The Position

The Sales Manager is responsible for maintaining a well-balanced Used and New Car Vehicle inventory and selling each unit at a maximum gross profit. Will establish objectives for the department and accomplish them through planning, organizing, controlling, and measuring the performance of the vehicle’s salespeople. Must present a professional appearance.

Requirements

• Excellent oral and written communication skills.
• Ability to read and comprehend instructions and information.
• Ability to use personal computer applications including word processing and spreadsheet software.
• Current valid driver’s license and state sales license.
• High school diploma or the equivalent.
• Three years in automotive sales (including experience in both New and Used Car Sales, finance, and insurance).

Nice To Haves

• One year in a supervisory position preferred.
• Broad knowledge of all types of vehicles.

Responsibilities

• Determine monthly and annual forecasts in terms of unit sales, gross profit objectives and departmental profits.
• Establish objectives with each salesperson regarding closing percentages, prospecting efforts, unit sales, time utilization and projected income.
• Direct and schedule the activities of the vehicle sales department employees.
• Establish a program to ensure vehicle salespeople are kept informed of current inventory.
• Establish and maintain standards for displaying, merchandising, and maintaining new and used vehicles and lot.
• Oversee the efforts of vehicle salespeople to enhance the image and customer satisfaction ratings of the facility.
• Monitor vehicle salespeople’s payroll records.
• Assist vehicle salespeople in setting their short and long-term objectives.
• Communicate daily with New Car Sales Manager regarding recent trade-ins.
• Establish standards for appraising used vehicles including requirement to obtain vehicle history report.
• Complete written appraisal on all potential trade-in vehicles.
• Ensure cosmetic and mechanical reconditioning of used vehicles is performed within cost and time limitations.
• Develop, implement, and monitor the use of a prospecting program and follow-up.
• Plan and control the display of vehicles.
• Establish and maintain standards.
• Conduct sales meetings daily to review the previous day’s results and determine current day’s plan of action.
• Provide on-the-job training for salespeople.
• Develop and implement a prospecting program for salespeople and ensure the program is followed to achieve desired results.
• Facilitate New vehicle pre-delivery with the Service Manager.
• Review monthly productivity reports, salespeople’s monthly forecasts and profit performance with the Operations Director by salesperson and as a department.
• Review salespeople’s performance and develop programs of improvement for those unable to meet their objectives.
• Ensure vehicle salespeople maintain a 100-percent turnover to the Finance & Insurance Manager.
• Evaluate the condition of demonstrators monthly.
• Ensure compliance with information security and other laws.
• Understand and comply with current federal, state, and local regulations that affect the New and Used vehicle sales department such as consumer sales practices, FTC requirements and information security programs.
• Recommend New vehicle inventory levels to be carried based on customer and market analyses.
• Assist salespeople in closing deals.
• Communicate with vehicle salespeople to ensure company policies and procedures are understood and followed.
• Complete all training as directed by management.
• Follow policies and procedures as set forth in the Personnel Policy Manual and other corporate policies.
• Any other duties as assigned.

Benefits

• Competitive Compensation
• Employee Referral Program
• Employee Discounts on Sales and Service
• Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
• Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) and Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1-10 employees