Under the direction of the General Manager and the Director of Operations, the New Car Sales Manager ensures that the dealership meets its objectives on a daily, monthly, and yearly basis. They will accomplish these objectives through planning, organizing, coordinating, and measuring the activities of the New-Vehicle Sales Department. Responsibilities include but are not limited to: Create a remarkable experience for our customers, community and employees. Ensure that salespeople are working their Daily Work Plan to obtain optimum results. Ensure CSI standards are maintained at or above region average. Complete variable meeting report and submit to management team. Review financial information of the dealership; develop and execute strategies to improve performance. Maintain positive working relationship with manufacturer. Meet with each salesperson as early as possible every day to review yesterday's results and today's plan of action. Conduct sales meetings. Provide training for salespeople and ensure all sales personnel are coached appropriately. Monitor dealership inventory. Communicate factory incentive program spiff and trips to upper management. Require that standards are maintained for displaying, rotating, merchandising, and maintaining new and used cars and facility. Ensure that every prospect is thanked personally by a sales manager. Provide enthusiastic leadership to shape employees attitude and build morale. Resolve any customer complaints for the sales department to maintain customer satisfaction and uphold the principles of ownership. Ensure proper key control and demonstration drive procedure. Control dealer tags and maintain list of assignment. Ensure that accurate time records are maintained for the sales department. Maintain daily sales DOC and review discrepancies (summary from accounting). Maintain a professional appearance and clean work environment.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED