Automotive Sales Greeter

Hoselton Auto Mall•East Rochester, NY

6d•Onsite

About The Position

Hoselton Chevrolet is seeking a professional and enthusiastic Sales Greeter to be the first point of contact for customers entering the dealership. This role is crucial in creating a welcoming, organized, and professional showroom experience. The ideal candidate enjoys working with people, communicates well, stays organized in a busy environment, and takes pride in helping customers feel comfortable from the moment they arrive. No prior sales experience is necessary, as the company hires for personality and provides training for success.

Requirements

Friendly, professional, and customer-focused attitude.
Strong communication and interpersonal skills.
Reliable attendance and punctuality.
Ability to multitask in a fast-paced environment.
Strong attention to detail and organizational skills.
Basic computer skills.
Must be at least 18 years old.
Eligible to work in the United States.
Able to pass a drug screen, driving record check and reference checks.
High School diploma required.
Must possess excellent verbal and written communication skills.
Some computer knowledge and/or experience.
Enthusiasm.
Professional appearance and attitude.
High motivation.
Ability to multi-task and prioritize workload.

Nice To Haves

Previous customer service, hospitality, retail, receptionist, or dealership experience is helpful but not required.

Responsibilities

Greet customers promptly and professionally as they enter the dealership.
Create a positive first impression and help every guest feel welcomed and comfortable.
Determine the purpose of each customer’s visit and connect them with the appropriate salesperson or department.
Assist with customer check-in procedures, appointment arrivals, and showroom traffic logs.
Communicate customer arrivals and needs clearly to the sales team.
Offer refreshments and help guests while they are waiting.
Answer basic dealership questions and provide general information.
Help maintain showroom organization, cleanliness, and presentation.
Support the sales team with light administrative tasks as needed.
Assist with keeping the customer experience smooth, organized, and professional throughout the day.
Identify and record customers on the Showroom Traffic Follow up card.
Provide an information sheet and record the names of all customers who approach the lot or showroom inquiring about new or used cars and trucks.
Complete Showroom Traffic Follow-up Card.
Enter the customer’s name into Dealersocket documenting the sales consultant, time, etc.
Deliver one copy of the Showroom Traffic Follow-up Card to the Sales Manager.
Escort the guest to the appropriate person/department.
Provide an introduction to the sales consultant if a customer is looking for a specific one.
Notify the Desk if a customer is referred to a Salesperson who is not on the premises.
Call for an off-duty sales consultant to handle overflow if all sales consultants on-premises are busy.
Record names of overflow traffic, have them wait for a free sales consultant, provide them with refreshments, and seat them in the customer waiting area or at a desk.
Contact the Sales Desk if a customer is anxious to leave or impatient.
Make sure supplies are full at all times (brochures, etc.).
Keep showroom and other customer areas clean and neat at all times.
Dust showroom vehicles and remove any fingerprints on vehicle doors.
Sweep floors and use swiffer on any marks when needed to keep showroom in perfect shape.
Enter Guests and update visits in Dealersocket.