Automotive Sales Floor Manager

Capital Ford of Charlotte•Charlotte, NC

About The Position

CAPITAL Ford of Charlotte is looking for a high-energy, results-driven Automotive Sales Floor Manage r to take charge of the showroom and keep our sales momentum strong. This is a hands-on leadership role for someone who thrives on the sales floor, with a focus on coaching in the moment and driving deals forward. Creating an environment where both customers and sales professionals feel supported and confident is paramount. If you can read the room, work a deal, and motivate a team to perform at a high level, this is your opportunity to make an impact. Automotive Sales Floor Manager Compensation and Benefits: Competitive Pay Health Insurance PTO 401(K) Automotive Sales Floor Manager Responsibilities: Lead from the front by actively managing the showroom floor and supporting the sales team in real time Desk deals, structure transactions, and help close opportunities to maximize profitability Coach and develop sales consultants through daily interaction, mentorship, and accountability Maintain strong awareness of customer traffic, engagement, and overall showroom flow Partner with leadership to drive store goals, promotions, and sales initiatives Ensure a consistent, high-quality customer experience from greeting to delivery Monitor individual and team performance, helping keep everyone focused and on track Step in to support negotiations and overcome objections when needed All other duties as assigned Automotive Sales Floor Manage r Requirements: Proven experience in automotive sales, with leadership or desking experience strongly preferred Strong closing skills and the ability to structure and finalize deals High energy, competitive mindset, and a team-first attitude Excellent communication and coaching abilities Comfortable working in a fast-paced dealership environment Familiarity with CRM tools and dealership sales processes Must pass pre-employment background screening WE ARE CAPITAL! With 20 automotive and powersports franchises and over 1,500 employees, CAPITAL is more than a company – it’s a community. We combine a rich tradition of excellence with the forward-thinking culture of a family-owned business. We’re proud to support military personnel and veterans and are committed to your professional growth, innovation, and success. Ready to accelerate your career? Join the Capital Automotive Group family today and become part of a team that’s driving innovation and delivering excellence every mile of the way! At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.

Requirements

Proven experience in automotive sales, with leadership or desking experience strongly preferred
Strong closing skills and the ability to structure and finalize deals
High energy, competitive mindset, and a team-first attitude
Excellent communication and coaching abilities
Comfortable working in a fast-paced dealership environment
Familiarity with CRM tools and dealership sales processes
Must pass pre-employment background screening

Responsibilities

Lead from the front by actively managing the showroom floor and supporting the sales team in real time
Desk deals, structure transactions, and help close opportunities to maximize profitability
Coach and develop sales consultants through daily interaction, mentorship, and accountability
Maintain strong awareness of customer traffic, engagement, and overall showroom flow
Partner with leadership to drive store goals, promotions, and sales initiatives
Ensure a consistent, high-quality customer experience from greeting to delivery
Monitor individual and team performance, helping keep everyone focused and on track
Step in to support negotiations and overcome objections when needed
All other duties as assigned