Automotive Sales Floor Manager

Capital Ford of Charlotte•Charlotte, NC

8d•Onsite

About The Position

CAPITAL Ford of Charlotte is looking for a high-energy, results-driven Floor Manager to take charge of the showroom and keep our sales momentum strong. This is a hands-on leadership role for someone who thrives on the sales floor, with a focus on coaching in the moment and driving deals forward. Creating an environment where both customers and sales professionals feel supported and confident is paramount. If you can read the room, work a deal, and motivate a team to perform at a high level, this is your opportunity to make an impact.

Requirements

Proven experience in automotive sales, with leadership or desking experience strongly preferred
Strong closing skills and the ability to structure and finalize deals
High energy, competitive mindset, and a team-first attitude
Excellent communication and coaching abilities
Comfortable working in a fast-paced dealership environment
Familiarity with CRM tools and dealership sales processes
Must pass pre-employment background screening

Responsibilities

Lead from the front by actively managing the showroom floor and supporting the sales team in real time
Desk deals, structure transactions, and help close opportunities to maximize profitability
Coach and develop sales consultants through daily interaction, mentorship, and accountability
Maintain strong awareness of customer traffic, engagement, and overall showroom flow
Partner with leadership to drive store goals, promotions, and sales initiatives
Ensure a consistent, high-quality customer experience from greeting to delivery
Monitor individual and team performance, helping keep everyone focused and on track
Step in to support negotiations and overcome objections when needed
All other duties as assigned