Automotive Sales Consultant - BMW

BMW of Santa Monica•Santa Monica, CA

10d•$44,800 - $83,000•Onsite

About The Position

At BMW of Santa Monica, our mission is to deliver a world-class guest experience through the pursuit of excellence. We are seeking an Automotive Sales Consultant to join our team and help us continue to change the industry. The Sales Consultant is responsible for assisting customers in finding the perfect vehicle that meets their needs and providing an exceptional guest experience throughout the sales process. We are looking for individuals with a proven track record of consistently producing outstanding results through a commitment to continuous improvement.

Requirements

Valid in-state driver’s license and clean driving record

Nice To Haves

Previous experience in a sales role preferred

Responsibilities

Engage with customers and exhibit consultative selling skills while assisting them in selecting a vehicle.
Assist customers in making an informed purchasing decision by providing detailed product information including features and specifications.
Conduct vehicle demonstrations and test drives to showcase the unique features and benefits of different models.
Stay up-to-date on industry trends, new vehicle models and competitive offerings to effectively communicate product advantages to customers.
Build and maintain strong relationships with customers to ensure repeat business and referrals.
Demonstrate proficiency in using CRM software and other sales tools to manage customer interactions and track sales progress.
Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.