Lia Honda Enfield - Automotive Sales Consultant
About The Position
Lia Honda Enfield is seeking an experienced Salesperson with a proven track record selling new and used vehicles while maintaining exemplary CSI. The dealership is focused on delivering an excellent customer experience and creating long-term, repeat business relationships with all customers. The role involves approaching and assisting customers, understanding vehicle offerings, qualifying customer needs, demonstrating vehicles, overcoming objections, negotiating deals, guiding customers through the purchasing process, building rapport for repeat business and referrals, following up with clients, and reporting to management.
Requirements
- Punctual and reliable
- Superior customer service skills
- Willing to work evenings and Saturdays
- Ability to respond well to direction and suggestions of management
- Ability and desire to achieve individual and department goals
- Comfortable speaking with customers over the phone, via email and text, and face-to-face
- Ability to negotiate in accordance with trained method
- Must have a clean and valid driver's license
Nice To Haves
- Proven track record selling new and used vehicles
- Maintaining exemplary CSI
Responsibilities
- Approach, greet, and offer assistance to customers who enter the dealership lot or showroom
- Develop a very strong understand of automobiles and our offerings; including features, trim levels, capabilities, competitive models, etc.
- Qualify customers by understanding their requirements and interests and using this information to determine the best vehicle and options to fit their needs
- Demonstrate and perform "walk-around" by successfully explaining features, safety, characteristics; perform test-drives and explain warranties, safety ratings, and fuel mileage
- Overcome objections in a highly efficient manner to close deals; negotiate and ask for deals, complete pre-sale documents, work with customer's insurance companies
- Set realistic expectations with customer and guide them throughout the entire vehicle purchasing process
- Develop strong rapport with new and repeat customers to ensure repeat business and referrals; suggesting trade-ins, responding quickly to customer inquiries, recommending various sales campaigns
- Follow-up with sold and unsold clients through various tools and software
- Report to sales manager and general manager regarding new and pending deals, objectives, daily activities, and analysis
Benefits
- Medical, Dental and Vision
- 401K Plan with Employer Match
- Continued education, manufacturer hands-on and web-based training
- Paid Time Off
- Paid Weekly
- An employer funded Life Insurance Plan
- Discounts on services and parts
- Employee vehicle purchase plans
- Company provided uniforms
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
