Automotive Sales BDC | Internet Coordinator

The Faricy Boys•Colorado Springs, CO

3d•Onsite

About The Position

We are looking for an energetic, motivated, and process-driven individual to join our Sales BDC team. This position is a key part of our dealership’s sales operation and is often the very first impression a customer has of our store. The right person will help guide customers through the early stages of the buying process by responding to internet leads, answering questions, following up consistently, and setting quality appointments for the sales team. This role is ideal for someone who is confident communicating with people throughout the day, enjoys working in a fast-paced environment, and takes pride in staying organized, following process, and achieving goals.

Requirements

Strong communication and customer service skills
Goal-oriented with strong follow-through
Process-driven and detail-oriented
Positive attitude and strong work ethic
Outgoing, professional, and personable personality
Ability to multitask and stay organized in a fast-paced environment
Comfortable working independently while also contributing to a team atmosphere

Nice To Haves

Previous automotive BDC experience

Responsibilities

Respond to inbound sales leads promptly and professionally
Communicate with customers through phone calls, text messaging, and email
Schedule and confirm appointments for the sales team
Follow up with active and unsold customers consistently
Stay current on product knowledge and dealership information
Work closely with sales managers and sales consultants to help maximize opportunities
Maintain detailed and accurate activity in multiple CRM systems
Follow established processes and daily performance expectations