Automotive Sales BDC Agent

Marcotte Ford Sales • Holyoke, MA

6d • $50,000 - $80,000 • Onsite

About The Position

As a Sales BDC Agent , your primary focus is generating showroom traffic and sales opportunities. This is a phone- and internet-based sales role where success is measured by appointments set, shown, and sold. If you enjoy sales, follow-up, and seeing your effort directly impact your income, this role offers strong earning potential.

Requirements

• 1 year of customer service or sales experience (preferred)
• Confident, professional phone skills
• Strong follow-up and organizational habits
• Goal-oriented while remaining team-focused
• Coachable and open to feedback
• Basic computer and CRM proficiency
• Valid Driver’s License with a clean driving required

Nice To Haves

• Call center or automotive sales experience is a plus

Responsibilities

• Handle inbound and outbound sales-focused calls
• Respond promptly to internet leads, texts, and emails related to vehicle sales
• Make outbound follow-up calls to new and unsold prospects
• Set, confirm, and re-confirm sales appointments
• Use proven call scripts and sales processes
• Build rapport and identify customer needs to drive appointments
• Accurately document all customer activity in the CRM
• Work closely with the sales team to ensure strong appointment handoffs
• Contribute to meeting sales goals for calls, appointments, and show rates

Benefits

• $50,000–$80,000 annual earning potential
• Hourly base pay plus performance-based bonuses
• 401(k) with Match
• Health, Dental, Vision & Group Life Insurance
• Additional Voluntary Life Insurance, LTD & Accident Insurance
• Paid Time Off
• Paid Holidays
• Milestone Anniversaries are recognized & celebrated
• Employee Discounts
• Paid training and ongoing coaching
• A supportive, family-style dealership culture
• Opportunity to grow within the sales department

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed