Automotive BDC Agent

Gillman Automotive Group • San Benito, TX

1d

About The Position

The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the Houston Chronicle's Top 100 Workplaces for 7 years in a row! Gillman Chevrolet GMC of San Benito is looking for a motivated , customer-focused BDC Agent to join our growing team. This role is critical to our sales success by handling inbound/outbound leads , setting quality appointments , and creating great first time imperssions for our customer over the phone and in person! If you are orginized, CONFIDENT ON THE PHONE , and a MOTIVATED by performance-base pay, this opportunity is for YOU! Why work at Gillman Chevrolet GMC of San Benito Stable, locally respected dealership clear expectations and measurable goals supportive managerment and team enviroment opportunity for growth within the dealership performance is recognized and rewarded!

Requirements

• Strong communication skills (Phone, text, email)
• CONFIDENCE on the phone
• COMFORTABLE making outbound calls
• Positive attitude and strong work ethic
• Ability to follow processes and scripts
• Retail, Sales & Customer Service related experience background (Automotive preferred)
• Computer skilled individual who works well in a very fast pace, team environment
• High School Graduate preferred
• Bilingual strongly preferred
• Must be eligible to work in the US
• Must be able to pass pre-employment screening to include drug screen, MVR and criminal background check

Nice To Haves

• CRM experience preffered (but not required)

Responsibilities

• Handle inbound internet, phone, and text leads promptly
• make outbound follow-up calls,text, and emails to unsold prospects and prior customers
• Set and Confirm showroom appointments
• MEET or EXCEED appointment show and set goals
• provide a professional, friendly customer experience
• work close with sales staff and sales managers

Benefits

• Competitive compensation package
• Full health benefits offered (medical, dental, vision, life)
• 401k Retirement Savings Plan with a company match
• Employee discounts
• Paid vacation
• Drug Free Work Environment
• Equal Employment Opportunity Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees