Automotive Sales Associate

Lum's Auto Center•Walla Walla, WA

16d•$43,000 - $125,000•Onsite

About The Position

We are a high volume, fast paced, rapidly growing Dealership Group. With continued prosperity and growth, we have a current opportunity with our Sales Team! Walla Walla Toyota in Walla Walla, Washington is looking to grow their Sales team and we want you! No automotive experience is necessary, we will train you for success! We are seeking driven individuals who are motivated to meet goals; our top performers make over 150K a year! At Walla Walla Toyota we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Walla Walla Toyota is critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. We make the buying and ownership experience as easy and as enjoyable as possible. Our team is committed to providing our customers with the best vehicle ownership experience from purchase to maintenance and repair. Walla Walla Toyota is committed to giving back to the local community with sponsorships to the Walla Walla Public Schools Foundation, Walla Walla Police Foundation, and Blue Mountain Action Council, to name a few. To be successful as a Sales Associate, top candidates will be fun, loyal, empathetic, professional and personable individuals, with a passion for great customer service. Sales Consultants will receive: 5-day work week Comprehensive training Advancement opportunities Great Pay Plan, no earning cap! Enthusiastic and Fun working environment Lum Family of Dealerships. CARS. KINDNESS. COMMUNITY.

Requirements

Must have a valid Driver’s License, in good standing
Professional appearance
Positive, friendly, empathetic attitude
Communication skills
Basic computer skills
Willing to undergo a background check and drug screening
Customer service: 1 year (Required)
No auto sales experience needed

Nice To Haves

Spanish (Preferred, but not required)

Responsibilities

Sells and delivers a minimum number of vehicles per month.
Writes complete sales orders and processes paperwork in accordance with dealership policies.
Utilizes dealership sales control and follow-up systems.
Attends product and sales training courses as requested by sales manager.
Keeps up-to-date on new products and services within the industry.
Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Maintains a prospect development system.
Satisfies the transportation needs of vehicle purchasers.
Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
Explains fully product performance, application and benefits to prospects.
Describes all optional equipment available for customer purchase.
Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
Exhibits high level of commitment to customer satisfaction.
Knows and understands the federal, state, and local laws which govern retail automobile sales.
Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
Knows and understands equity and values, and is able to explain depreciation to the customer.
Ensures that the sales manager has an opportunity to meet each customer.
Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
Prepares sold vehicles for customer delivery prior to customer arrival.
Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Schedules first service appointment.
Follows up on all post delivery items, tag/title work, “we-owes” and special requests to be sure that all customer expectations are met.
Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.
Attends sales meetings.
Conducts business in an ethical and professional manner.
Maintains professional appearance.
Other tasks as assigned.

Benefits

Health insurance (Employer currently pays 90% of premium for employee only base plan)
Dental insurance
Vision insurance
401k (after one year of employment)
Employee Discounts
Paid Time Off/Holidays
Holiday Savings Plan
Employee Demo Program
Employer Donation Matching
Employee Referral Program