Automotive Refinish Tech Representative

LKQ Corporation•Des Moines, IA

6d•Onsite

About The Position

Responsible for providing technical support at the customer level, primarily supporting the sales growth and customer retention efforts of our PB&E sales organization with a high-quality customer focus. LKQ Corporation is a Fortune 500 leader (#318), operating across 25 countries with over 1,600 locations. Join us to shape the future of vehicle repair and customization, where your impact resonates globally. LKQ is a global force of over 51,000 strong across 1,700 locations.

Requirements

High School Diploma/GED
3+ years of related experience.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
Frequent use of Outlook, Word, Excel, graphics, etc.
Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.
Regularly uses moderately complex oral and written skills.
May train others in functional areas, interact with others and make presentations to department or middle management.
Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
Decisions generally affect own job or assigned functional area.
Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
Handle multiple tasks or projects simultaneously with moderate complexity.

Nice To Haves

Some college coursework desired.
5+ years of automotive refinishing experience.
Completion of paint manufacturers' training in waterborne paint application.
Strong color-matching abilities.
I car certifications.

Responsibilities

Ensure that proper use of Health, Safety and Equipment practices are adhered to during work hours.
Perform product demonstration and line trials to prospective and existing customers.
Perform in-shop product training for new and existing accounts as required.
Resolution of product failures/problems. Will identify the systemic cause and provide a system or process solution to eliminate reoccurrence.
Support resolution of color issues with key accounts.
Support sales and installation of new accounts.
Provide technical review of the repair process focused on product-related matters. The objective is to ensure the proper use of the products we sell and to enhance customer output.
Assume other duties as assigned.