Toyota of Smithfield Automotive Receptionist
About The Position
Balise is looking for a front desk receptionist to manage the front desk and to perform a variety of administrative and clerical tasks. Greeting customers at the Reception, answering customers' questions and providing information on procedures or policies. Provides excellent customer service throughout the customers visit. Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Computing and recording transaction totals. Counting money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, as well as reconciling the cash drawer at the end of the shift. Files and maintains all service records as required by the warrantor Establishing or identifying prices of parts or service and tabulating bills using calculators, cash registers, or computers. Using ADP on a daily basis Keeps informed of all factory recalls and bulletins. Provide additional administrative support as needed. Issuing receipts, refunds, credits, or change due to customers. Compiling and maintaining non-monetary reports and records.
Requirements
- Customer Service experience
- Cashiers need to be responsible and organized, and have good communication skills.
- Must be trained in Word & Excel
Nice To Haves
- Previous Receptionist experience is preferred but not required.
- Experience with ADP is preferred
Responsibilities
- Greeting customers at the Reception, answering customers' questions and providing information on procedures or policies.
- Provides excellent customer service throughout the customers visit.
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
- Directs visitors by maintaining employee and department directories; giving instructions.
- Computing and recording transaction totals.
- Counting money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, as well as reconciling the cash drawer at the end of the shift.
- Files and maintains all service records as required by the warrantor
- Establishing or identifying prices of parts or service and tabulating bills using calculators, cash registers, or computers.
- Using ADP on a daily basis
- Keeps informed of all factory recalls and bulletins.
- Provide additional administrative support as needed.
- Issuing receipts, refunds, credits, or change due to customers.
- Compiling and maintaining non-monetary reports and records.
Benefits
- Health, dental, life and disability insurance
- 401(k) with company match
- Flexible spending accounts
- Paid Time-Off
- Employee discounts on service, parts and vehicles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
